Being the owner of a gym, health club, or fitness center comes with many challenges. For one thing, you have to staff the facility, which means hiring people who will greet members as they come in and sign up new members, personal trainers, instructors to lead classes, and in some cases even security. There’s also the actual managing of all of these people, i.e. making sure they’re showing up on time and in the right state of mind to do their jobs. You also have to deal with any customer service complaints or questions that come up, from people wanting to know when classes are going to be to questions about why their membership cost increased. You also have to purchase new equipment, replace old equipment, or repair equipment. There are of course other aspects to the job, but you should be able to see by now that it’s a complex task.
Perhaps the most difficult aspect of being a gym owner is making sure that every member is paying their membership fee on time. Each month, dozens of members won’t pay their membership fee, either because their card expired or because they didn’t have the money in their account. If you don’t have the right system in place, these people might slip through the cracks, meaning you’ll be losing money and not even knowing it. Given that your gym is just like any other business and relies on money in order to stay open, this can be a major problem.
That’s why fitness club revenue management solutions are a must for any gym owner, no matter the size of their gym. Fitness club revenue management solutions are systems and software that make it easier for gyms to track their finances. A quality revenue management solution will allow the gym owner to easily track membership payments and identify delinquent members, as well as the money the gym is spending on equipment and staffing as compared to how much money they’re bringing in. Essentially, this software serves as the accountant for the gym, tracking all of the finances and making sure that no one is getting access to the gym that hasn’t paid for that access.
The great thing about fitness club revenue management software is that it actually takes the responsibility of tracking payments and expenses out of the hands of the gym owner. Rather than having to spend multiple hours each night going over the books, the gym owner is essentially outsourcing that work to a third party. The software itself will track all of the payments and expenses and put it into an easy-to-read format, and if people aren’t paying their dues, the software and the company providing it will contact those members. They’ll reach out to delinquent members and notify them of past due payments, and if those payments don’t come through, those members won’t be allowed access to the facility.
This kind of software offered by companies like TSG makes it simple and easy for gym owners to track and process payments, which in turn allows them to focus on the other aspects of their job. This makes the gym run more smoothly, something both the owner and its members can get behind.